These ecosystems allow the different players in the automotive value chain (vehicle dealerships, car lots, suppliers of spare parts and automotive services, insurers, financial service providers, security companies, cellular service operators, among others), to articulate an environment in which everyone receives benefits and provides added value for end-users.

By providing customers with a unique experience, using new technologies and invaluable information about the status or use of their vehicles. Ecosystems function as drivers to transform the traditional relationship with vehicles in dynamic day-to-day interactions and to generate greater service empathy.